Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reply warranty with all our hosting plans packages, which means every single advice inquiry you submit will be reacted to in only 1 hour maximum. Our support team members have been taught to efficiently correct any situation and to ensure that you get timely guidance on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is provided by a crew of certified specialists which are prepared to answer to your query right away. You’re able to get in touch with the technical support crew by launching a tech support ticket from your Online Control Panel or by posting us an e–mail message. On working days, you may as well contact us on the phone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a complete information base into the Control Panel that will help you receive valuable step–by–step instructions anytime. Each section of the Control Panel possesses its own contextual support area having a variety of how–to posts. We have also made movies to present you with a far better idea of precisely how to accomplish any presented procedure.