1 hour ticket response
Our team of technicians is focused on providing quick answers to all your queries. We’ll examine your customer support ticket as soon as it’s been submitted and will respond back to you with a solution to the problem within maximum sixty minutes after the technical support ticket submission. In fact, our average response time is twenty minutes.
A First–Class Help Desk Support Service
Each member of our customer care staff has lots of years of experience in the hosting plans business and almost all of them have worked for us for at least 5 years. They are all eager to reply to all your inquiries in the most efficient way possible.
An Intuitive Help Center
Built into the Online Control Panel is an easy–to–browse Help section, which offers various sources of information. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and web site management articles, check out our step–by–step video tutorials or refer to the F.A.Q. library.