When your web hosting service provider offers live chat support, you're able to speak to a representative live and find out helpful info or get an issue resolved in a timely manner. The key advantage of using chat compared to calling to talk to a live person is that you'll need only a computer with Internet access, therefore you will not pay any rates if you are in a different country or state. Furthermore, it will be a lot quicker to copy and paste details like domain names, usernames or error messages in other words details that are sometimes hard to provide to the other side on the phone. The live chat is also a faster approach to contact your website hosting service provider's support crew as compared to using a ticketing system. What's more, in the event that some trouble needs a little more time to be resolved, you're able to do something else while you wait for assistance on the live chat, so that you won't waste time - something that is impossible when you are on the telephone.
Live Chat Support in Hosting
We supply a live chat assistance service for all hosting plans that we offer and we will assist you with almost everything in real time. In case you don't have an account with our company yet, we will be able to give you more info about the packages so as to help you to choose the most appropriate plan. If you are an existing client, we're able to help you with any general or billing issue and with numerous common tech problems, for instance an e-mail address installation in a desktop email client. When you are unable to phone us for some reason or you are in some country where we don't have a local phone number, our live chat is the best choice to get in touch with us. Needless to say, some matters need extra time to examine and test, so you'll have to open a ticket to our technicians, still, we will save your time and assist you with various problems on the chat.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is online every day, even on weekends and holidays. It is one of the best ways to find out more details about our semi-dedicated plans if you do not have an account yet or to have a problem resolved if you are a customer and our customer care agents will assist you instantly no matter what time of the day you join our chat. In case you're unsure which plan is better for your sites, if you need a piece of advice whether you should obtain a certain upgrade and how to obtain it or if you've got problems setting up an e-mail account on your machine, you can contact us and we'll give you the required details as soon as possible. The live chat is online even after our telephone lines are off for the day, therefore when you have an account here, you can rest assured that you will always find instant help with any question or issue that comes up.