Q: Why should I transfer my web site? What does web site migration involve?
A: The web site migration service that we are offering is free of charge (within a certain limit). We’ll transfer your site(s) to our enterprise–class cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can lead to lost data and unnecessary network downtime. This is why we’ll perform all that for you at no cost!We have capable administrators whose only assignment is to ensure that your web site functions precisely as it did on your previous web hosting platform. The administrators are well–versed in transferring custom–made web sites, as well as web sites that are based upon well–known applications such as WordPress and Joomla™.
Q: How much time will the web site migration process take?
A: While we can’t give you an exact time window, since there are many variables, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll do our best to migrate your website within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: My personal privacy concerns me. What information do you require?
A: We do not require any information that is personal. We’ll require, however, the login info for your old hosting account and the name of the website that you want to transfer.
Q: My old hosting account has delicate info inside. How can I trust you?
Q: Will my website be unavailable during the migration?
A: No. Your web site will continue to be completely operational during the transfer. As soon as everything is done on our end, we’ll inform you so that you can preview it and check for problems. If everything’s OK, all you will need to do is change your domain’s DNS resource records.
Q: Will my current web hosting provider have to do anything?
A: Nope. We’ll never touch base with your web hosting provider about anything at all. They will not be aware of the web site migration either.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform so long as we can obtain access to the Control Panel and there’s FTP access available.The only web sites that we are unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.